It’s midnight and your whole family is fast asleep when the sound of rushing water wakes you. A burst pipe is drenching your carpet and drywall with gallons of water every minute. You watch the water creep up the wall as the cost of the repair compounds by the moment. How do you feel about climbing back into bed and waiting for 9am to call for help?
Your family is visiting for the long Labor Day weekend when you realize the temperature in the house is almost as sweltering as it is outside. Are all those extra bodies in your house comfortable waiting until Tuesday for an HVAC repair?
Eyman is proud to be the team you call for your regularly scheduled maintenance and your well-planned repairs and renovations, but when emergencies happen, you deserve the best care and service in a hurry. Eyman’s 24/7 emergency response team is fully trained and certified to repair your home’s plumbing and HVAC at a moment’s notice. The Big Red Truck is fully stocked with everything they need to have your home running like new in no time!
What Counts as an Emergency?
If you can’t live comfortably in your home, that counts as an urgent situation to us. But not every situation requires an emergency visit. A good guide to follow is that if waiting will cause you major damage, discomfort, or expense, you don’t want to wait.
Common plumbing problems that warrant an emergency call include:
- Backed up sewar lines
- Overflowing toilets
- Water not running
- Water not heating
- Frozen pipes
- Burst or leaking pipes (water actively running)
Common HVAC problems that warrant an emergency call may look like:
- Gas or carbon monoxide leaks (THIS COULD WARRANT AN IMMEDITATE CALL TO 911)
- Frozen coils
- Refrigerant leaks
- Burning smells
- Failure to hear or cool your home, especially during extreme weather
Again, anything that poses a risk to your safety, health, or property deserves an emergency call.
The Catastrophic Cost of Delay
There are plenty of times that a plumbing or HVAC issue is merely an annoyance that can wait, but when every minute counts, every minute can also have a cost. Unchecked issues can escalate to truly costly catastrophes, which might look like:
- Total Failure
Sometimes your system sends you warnings that immediate attention is needed before the unit becomes a complete loss. Heed these warnings early to avoid a full replacement. - Health Concerns
There are reasons we go to such lengths to keep raw sewage as far away from your family as possible. Standing water, backed up sewage, and mold from leaks can quickly become a health hazard that costs more than the repair, and even more than healthcare costs. Everyone, but especially those with compromised immune systems and respiratory ailments should take these emergencies very seriously. - Property Damage
Your carpet and drywall are more than happy to soak up standing water, and to develop mold and bacteria, becoming weak and ultimately requiring replacement for your home’s structural integrity, your family’s health, and for your home’s esthetic. Anything you can’t clean up with a towel is leaving your home vulnerable to costly damage.
The longer you wait to address these issues, the higher the cost. Quickly responding to your emergency can be the difference between a $200 repair and a $5,000+ restoration.
What to Expect from Your Emergency Response Team
An emergency doesn’t mean your standards should drop. You can expect all the professional courtesy, expertise, and preparedness from our emergency response team that you can always count on from Eyman. That means:
- Fully Equipped Techs
The Big Red Truck gets ready and stays ready, meaning our techs are showing up with all the tools they need to get the job done quickly, and correctly. - Professional Expertise
We mentioned that The Big Red Truck is fully stocked with everything you need for a quality repair, and that includes the tech who comes with it. Our team is coached and expected to uphold the highest standards of integrity. You can expect a fully trained and insured expert no matter what time of the day or night you call. - Fast Response Times
Your tech in on the road in minutes, not business days, not hours. Dispatch will clearly communicate between you and your tech to ensure real-time updates for you, and a clear picture for our tech so they are prepared to deliver results you can count on. - Transparent Pricing
Wasn’t the emergency a big enough surprise? We don’t believe in adding to the chaos, and insist on clearly communicating with you about what needs done, how to protect your home from future emergencies, and how much each step will cost.
We treat every home as if it were our own mother’s home and treat your time with respect, by getting our work done as quickly and efficiently as possible.
What to do While You Wait
Hopefully you’re reading this preparing for an emergency, and not while already in the middle of one. If you’ve already called, you know we’re already on our way – and our dispatch team probably gave you a checklist of ways to help mitigate the damage.
In most emergencies, you’ll be asked to take steps to ensure the safety of your family and to reduce the potential damage to your home and plumbing or HVAC systems.
Turn off Water or Power
Shutting of the breaker to an area of your home that’s flooding can prevent injuries and damage to electronics. Shutting off water, if it’s safe to do so, can stop water damage, and prevent water from reaching electronics in the first place. Your safety is our first concern, so if you can’t safely access water or power to shut them down, then wait for your tech to arrive.
Protect People, Pets, then Valuables – in that order
Getting your family away from potential danger is the first and most important task. After that, ensuring important documents (think birth certificates, marriage licenses, mortgage papers, and mementos) are moved away from the area. Then move on to other valuables that can safely be relocated.
Clear a Path
Move any furniture or boxes you can to ensure that the tech will be able to access the affected area safely.
Ventilate the Area
Opening windows can help reduce humidity and fumes, mitigating permanent damage.
Safety is key, and if moving furniture or opening windows would put you or your family in additional danger, then just vacate the area and wait for your Eyman professional to arrive. Our techs are trained to handle even hazardous situations, but don’t delay calling 911 if you feel the situation requires it.
Prevent Future Emergencies
As happy as we are to help you whenever you need it, we’d rather do it on your schedule, and not when you’d rather be sleeping. Many plumbing and HVAC disasters start with small, easily addressed issues. Scheduling regular maintenance can catch early warnings and prevent expensive repairs and replacements.
Annual inspections catch corrosion, worn seals, and leaks before they become catastrophic, and routine HVAC tune-ups keep your system reliable and energy efficient. When components begin to age, they can be repaired or replaced before they cause the failure of your entire system, but these small issues have to be addressed early, before the damage has spread.
Invest in an HVAC Maintenance Plan to ensure your family is protected, year-round.
Why Choose Eyman Plumbing, Heating and Air
At Eyman we know that emergencies don’t wait until it’s convenient for you, that’s why our highly trained experts never clock out. You can count on us 24 hours a day, 7 days a week to solve your toughest plumbing and HVAC emergencies with professionalism and care. We are committed to rapid responses, perfect repairs, and transparent pricing to ensure the job is done right. We aren’t just fixing today’s problem, we’re trying to earn your trust to provide all your plumbing and HVAC maintenance to help ensure that not every call is an urgent issue.
When disaster strikes, you deserve compassion and expert answers. You can TRUST THE BIG RED TRUCK from Eyman for fast, reliable service – every time, day or night.
Don’t Wait, We’re Ready for You!
Minutes matter, and when your home is on the line there isn’t a minute to waste. Call our emergency line at 402-731-2727 and we’ll be in immediate action. Keep it stored in your phone to ensure you’re ready in a plumbing or HVAC emergency.
Eyman is waiting for your call. We proudly service houses, apartments, and businesses in Omaha, Council Bluffs, Millard, Ralston, Bellevue, Gretna, Ashland, Plattsmouth and surrounding areas within a 50 mile radius of Omaha, and likely already have a truck in your area.
Omaha counts on Eyman for expert maintenance and repairs, and customer service that feels like family. We can’t wait to give you a reason to TRUST THE BIG RED TRUCK from Eyman with your plumbing and HVAC!